What's New 
Know when to involve HR—and when to handle it yourself
Something's happening on your team that makes you wonder whether HR should be involved. Maybe it's a conflict between employees, a performance issue, a sensitive complaint, or a situation you're...
Stretch your top performers without burning them out
Your best people want challenges. They want to grow, develop, and take on more. But there's a fine line between stretch and strain—and pushing too hard can exhaust the people...
Build credibility when you’re the youngest person in the room
You're managing people older than you, leading meetings where you're the least experienced person present, or representing your team to senior stakeholders who wonder why someone so young has a...
Assess culture fit without hiring for sameness
Culture fit matters. Someone who clashes with how your team works creates friction for everyone. But "culture fit" can also become code for hiring people who look and think like...
Address the performance gap before it becomes a pattern
Something's off. The work isn't where it should be—maybe a missed deadline, a quality issue, a dropped responsibility. It could be an isolated slip or the beginning of a downward...
Tools 
The EmployeeProblem Solver
This convenient resource helps you figure out the best way to handle more than 160 common situations so they don't turn into long-term managerial headaches.
Manager's TrainingLibrary
Keep on top of vital issues and improve your interactions with subordinates with a wide range of printable training guides.
MultimediaTraining
Learn the easy way with a trove of video and audio recordings exclusive to the issues you face.
