What's New
Lead a team through uncertainty when you’re uncertain too
Reorganizations, market shifts, and strategic pivots create uncertainty that cascades through organizations. Your team looks to you for clarity. The problem is that you don’t have any more certainty than they do. Leading through ambiguity when you’re feeling it yourself requires a different approach than leading with confidence. Authenticity matters more than pretending to have... View Article
Build allies in departments you rarely work with
Your network probably clusters around people you interact with daily. That’s natural but limiting. The relationships that unlock unexpected opportunities often come from parts of the organization you’ve barely touched. Building cross-functional allies takes intentional effort because proximity won’t do it for you. These connections pay dividends when you need support, information, or collaboration outside... View Article
Read what candidates reveal in the questions they ask
Every interview ends with “Do you have any questions for us?” Too often, interviewers treat this as a formality. They answer politely and move on. That’s a missed opportunity. The questions candidates ask reveal priorities, concerns, and thinking patterns that prepared answers conceal. Learning to read this segment improves your hiring decisions substantially. Notice what... View Article
Stop enabling the employee who always needs rescuing
Some employees never quite finish on their own. There’s always an obstacle that requires your intervention, a question that can’t wait, or a crisis that demands you step in. You’ve become their safety net. Until you remove it, they’ll never develop the capability to work independently. Breaking this cycle requires understanding your role in maintaining... View Article
Know when warnings have failed and it’s time to let go
Progressive discipline exists to give employees a fair chance to improve. But at some point, additional warnings become an excuse for avoiding a hard decision. Recognizing when that point has arrived is uncomfortable. So is the cost of keeping someone who won’t change. Learning to identify the signals helps you act before delay causes more... View Article
Tools
The Employee Problem Solver
This convenient resource helps you figure out the best way to handle more than 160 common situations so they don't turn into long-term managerial headaches.
Manager's Training Library
Keep on top of vital issues and improve your interactions with subordinates with a wide range of printable training guides.
Multimedia Training
Learn the easy way with a trove of video and audio recordings exclusive to the issues you face.
Hiring Toolkit
Job Descriptions, Interview Questions & Exemption tests for 200+ positions
