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Tools

The Employee Problem Solver The Employee
Problem Solver

This convenient resource helps you figure out the best way to handle more than 160 common situations so they don’t turn into long-term managerial headaches.

Manager's Training Library Manager's Training
Library

Keep on top of vital issues and improve your interactions with subordinates with a wide range of printable training guides.

Multimedia Training Multimedia
Training

Learn the easy way with a trove of video and audio recordings exclusive to the issues you face.

Hiring Toolkit Hiring
Toolkit

Job Descriptions, Interview Questions & Exemption tests for 200+ positions

Features

Featured Content

Featured Content

What good managerial judgment looks like day to day

Leadership often gets defined by vision statements, crisis response and high-stakes decisions—the moments that make for compelling stories. But most management happens between those periods, when the stakes feel routine and no one is watching closely. The judgment a manager exercises on ordinary days is what shapes a team’s culture, trust and performance over time.

"Z" - Ask "Z"

Ask "Z"

How to get your team to huddle up again

Q. I’m starting to feel like a football coach who has “lost the locker room.” After a couple of projects went very bad, I sense the staff has lost faith in me. What can I do?

The Savvy Manager

Employees are ignoring the rules! How to deal with it

Generally there are two types of rule-breakers: those who unwittingly break them (a quick reminder will set them straight); and those who knowingly break them (a tougher job for you). Here are some guidelines to deal with the latter.