What's New 
Say less in meetings and accomplish more
Many managers feel compelled to fill airtime—to demonstrate engagement, show expertise, or simply avoid silence. But talking more often accomplishes less. The most effective meeting contributors frequently say the least....
Navigate a reorganization without losing your footing
The org chart is changing. Teams are being restructured, reporting lines shifted, roles redefined. You're uncertain where you'll land, who you'll work with, or whether your position is secure. Reorganizations...
Structure interviews to compare candidates fairly
Unstructured interviews feel natural but produce unreliable results. Different candidates get different questions, making comparison impossible. Personal rapport influences judgment more than capability. Hiring decisions become gut feelings rather than...
Set up a new employee to succeed in their first 90 days
The first three months shape everything that follows. New hires who struggle early often never fully recover; those who succeed early build momentum that compounds. Yet many managers leave onboarding...
Handle the employee who blames everyone else
Nothing is ever their fault. When things go wrong, they point to colleagues, circumstances, unclear direction, or bad luck. They have explanations for every failure that conveniently absolve them of...
Tools 
The EmployeeProblem Solver
This convenient resource helps you figure out the best way to handle more than 160 common situations so they don't turn into long-term managerial headaches.
Manager's TrainingLibrary
Keep on top of vital issues and improve your interactions with subordinates with a wide range of printable training guides.
MultimediaTraining
Learn the easy way with a trove of video and audio recordings exclusive to the issues you face.
